Purpose-Built for Fire & EMS · Powered by Claude AI

The AI-Powered Operations Platform
for Fire & EMS

14 integrated modules for scheduling, recall, uniforms, PPE, fleet, training, personnel, narcotics, supplies, and real-time operations — with predictive AI woven through every workflow. Built so command staff can spend less time on paperwork and more time leading their crews.

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What TACVIO Helps With

Every fire and EMS agency runs a little differently. These are the everyday operational challenges TACVIO is built to take off your plate.

Records Spread Across Tools

Important records live in different binders, shared drives, and individual spreadsheets — making it hard to know what is current and who changed what.
One unified platform with centralized data, real-time updates, and a complete audit trail for every action.

Paper-Based Narcotic Logs

Hand-written narcotic logs, witness signatures gathered after the fact, and a chain of custody that depends on whoever is holding the binder.
DEA-compliant digital chain of custody with dual-signature verification, witness records, and an immutable audit trail.

Hard-to-Track Uniform Spending

Orders placed by phone or email, allowances tracked on the side, and budgets that are difficult to monitor in real time.
Per-member allowance tracking, automated ordering workflows, and real-time budget dashboards with supplier integration.

Fleet Maintenance Pressure

PMs and daily check-offs that get pushed shift to shift, fuel logs spread across clipboard sheets, and apparatus you would like to know more about than you currently do.
Automated PM scheduling, digital daily check-offs, fuel and mileage tracking, and proactive maintenance alerts.

Decentralized Training Records

Certifications, training hours, and attendance records spread across multiple systems — making it hard to see who is current and who is coming due.
Automated compliance matrix with expiration alerts, session scheduling, attendance tracking, and after-action reviews.

Communication Silos

Important info lives in personal texts, shift handoffs are done verbally, and there is no reliable way to reach everyone at once when it matters.
Encrypted messaging, multi-channel broadcast (email, SMS, push), digital shift handoffs, and walkie-talkie voice.

Hard to See Who Is On Duty Right Now

Live status of who is on duty, which apparatus is available, and current personnel posture is hard to get without picking up the phone.
Live status board showing real-time personnel and apparatus availability with instant recall notifications.

PPE Lifecycle Pressure

NFPA inspection schedules, exposure history, and gear retirement deadlines that take a lot of administrative effort to keep on top of.
Automated NFPA lifecycle tracking, retirement alerts, inspection scheduling, and full exposure history per asset.
Powered by Claude AI

AI That Knows Your Agency

TACVIO is the first fire/EMS platform with Claude AI woven through three layers of operations — conversational, predictive, and decision-support. The AI never replaces the chief; it just makes the next click obvious.

1

Conversational

Ask anything, in plain English.

  • Live Agency Chatbot 30+ tools across every module
  • Natural-Language Scheduling Chief confirms every write
  • AI Shift Handoff Briefings Auto-written from the last 24 hours
  • Drafted Bulletins & SMS Ready to review in seconds
2

Predictive

See trouble before it hits the roster.

  • 30-Day Staffing Forecast Flags days likely to trip critical
  • FLSA Anomaly Scan Near-cap employees and uneven OT
  • Smart Swap Ranker Weighs certs, hours, rest-day risk
  • Operational Foresight Widget Top 3 insights each morning
3

Decision-Support

Recommendations for the moments that matter.

  • Coverage Recall Engine 9 rule-driven backfill strategies
  • Incident Recall Guidance Severity-weighted recommendations
  • Auto-Drafted Bulletins From OT alerts and leave patterns
  • Chief Approves Every Round No autonomous writes — ever

Privacy is non-negotiable.

Pink sheets, internal complaints, and confidential personnel data never enter any AI prompt. Every AI feature is built with a three-layer privacy guard: whitelisted tables, hard-fail name checks, and payload scans before any request leaves your server.

14 Modules. One Platform.

Everything your department needs to manage operations, compliance, scheduling, and accountability — all under one login.

Ultimate Uniform System

Personnel uniform tracking, sizing, allowances, ordering workflows, and automatic supplier forwarding.

Supplier Network

Connect agencies with approved suppliers for catalog browsing, order processing, and fulfillment tracking.

Asset Manager

PPE and equipment lifecycle tracking with NFPA compliance automation, inspection scheduling, and retirement alerts.

Fleet Manager

Apparatus and vehicle management with fuel logs, mileage tracking, maintenance schedules, and daily checks.

Training Manager

Training records, session scheduling, attendance tracking, after-action reviews, and certification compliance.

Personnel Manager

Complete roster management with certifications, LOSAP tracking, call logging, quotas, and emergency contacts.

Narcotics Manager

DEA-compliant controlled substance tracking with chain-of-custody, dual-signature verification, and immutable audit logs.

Medication Manager

BLS/ALS medication inventory across med bags with administration logs, restocks, expiration tracking, and protocol references.

Supply Manager

Consumable inventory management with stock tracking, expiration alerts, par levels, and transaction logging.

Scheduling Engine

Shift patterns (24/48, 48/96, Kelly, Detroit, California), platoon assignments, leave requests, swaps, bids, and FLSA 7(k) overtime tracking.

Recall Manager

Emergency Recall for incident response and Coverage Recall for shift backfill, with 9 union-rule ranking strategies and chief-approved offer rounds.

Status Board

Real-time personnel and apparatus status dashboards for command operations and dispatch visibility.

Pink Sheet

Digital internal communications replacing paper pink sheets with priority routing, tracking, and PDF export.

Master Control Panel

Platform-wide super administration with agency management, analytics, subscriptions, and system configuration.

Platform Core

Centralized SSO authentication, AES-256-GCM encryption, multi-tenant provisioning, and Stripe billing integration.

Compliance & Security Checklist

Built from the ground up to meet the strictest standards in emergency services.

NFPA 1851 / 1971 / 1981

Automated PPE lifecycle tracking, retirement enforcement, and inspection scheduling per NFPA standards.

DEA 21 CFR Part 1304

Full controlled substance accountability with chain of custody, witness signatures, and DEA registration tracking.

CJIS Security Policy

AES-256-GCM encryption, read-access audit logging, role-based access controls, and data-at-rest protection.

HIPAA-Aligned

Encrypted messaging, PII protection, access controls, and audit trails designed for healthcare data handling.

OSHA Compliance Tracking

Exposure logging, inspection records, and equipment safety tracking to meet workplace safety requirements.

AES-256-GCM Encryption

Military-grade encryption for all sensitive data at rest, with FIPS 140-2 compatible implementation.

Multi-Tenant Isolation

Complete data segregation between agencies with dedicated databases, roles, and access boundaries.

WCAG 2.1 AA Accessible

Keyboard navigation, screen reader support, focus management, and ARIA live regions throughout the platform.

SOC 2 Controls Alignment

Comprehensive audit trails, access logging, encryption, and change management aligned with SOC 2 trust principles.

Get Up and Running in Minutes

Three simple steps to transform your department's operations.

1

Register Your Agency

Create your account, choose a plan, and we'll provision your dedicated environment instantly.

2

Invite Your Team

Add personnel, assign roles, and configure modules to match your department's operations.

3

Go Live

Start managing uniforms, assets, training, fleet, and more from day one. No setup fees, no contracts.

Simple, Transparent Pricing

No hidden fees. No contracts. No setup costs. Cancel anytime.

Flexible

Per Module

$199
per module · per month
  • Pick only the modules you need
  • Add or remove modules anytime
  • Platform Core & AI always included
  • Same enterprise features
  • AES-256 encryption
  • Unlimited users
  • Dedicated agency environment
  • Full compliance tools
  • Email & SMS notifications
  • PWA mobile access
  • Priority support
  • Free data migration
  • Onboarding assistance
  • Cancel anytime
Get Started

All plans include unlimited users, dedicated agency environment, AES-256 encryption, and priority support. Volume discounts available for multi-agency deployments.

What's Coming Next

We're constantly building. Here's what's on the horizon.

Q2 2026

Grant Tracking Module

Track FEMA, AFG, SAFER, and state grant applications, deadlines, budgets, and reporting requirements in one place.

Q3 2026

AI-Powered Analytics

Intelligent reporting with trend analysis, predictive maintenance alerts, and automated compliance insights across all modules.

Q3 2026

Native Mobile App

Dedicated iOS and Android apps with offline support, push notifications, and optimized touch interfaces for field operations.

Q4 2026

CAD Integration

Direct integration with major Computer-Aided Dispatch systems for real-time incident data, apparatus tracking, and auto-status updates.

Q1 2027

ePCR Integration

Connect with electronic patient care reporting systems to streamline EMS documentation and narcotics administration records.

Q1 2027

Mutual Aid Coordination

Cross-agency resource sharing, automatic aid agreements, and coordinated response tools for multi-department incidents.

“Always Be Ready”

Built by first responders, for first responders.

TACVIO was founded by Joseph Troia, a career Firefighter/EMT with IAFF Local 2956, alongside his brothers Justin Troia and Jack Troia. Together, they saw firsthand that fire and EMS agencies were running critical operations on outdated tools, spreadsheets, and paper forms that hadn't changed in decades.

From the firehouse floor, Joseph watched departments struggle with the same problems over and over: lost narcotic logs, expired PPE still in service, training records buried in filing cabinets, and uniform budgets blown without anyone knowing until it was too late. The tools that existed were either built for corporate offices or priced out of reach for most departments. With Justin and Jack equally driving the development, the three brothers set out to change that.

TACVIO was built from the firehouse floor up — not adapted from corporate software, not retrofitted from another industry. Every module, every workflow, every screen was designed by people who understand the job. The result is a platform that speaks the language of the fire service and solves the problems that actually keep chiefs up at night.

Our mission is simple: give every fire and EMS agency, regardless of size or budget, access to the enterprise-grade tools they deserve — purpose-built for their world.

Born in the Firehouse

Built by active first responders who understand the real operational challenges departments face every day.

Compliance First

NFPA, DEA, CJIS, OSHA — compliance isn't an afterthought, it's the foundation of every module we build.

Every Department Deserves This

Enterprise-grade tools shouldn't require an enterprise budget. Built to be accessible to agencies of every size.

Ready to Modernize Your Department?

Join the platform purpose-built for fire departments and EMS agencies. No contracts, no setup fees.

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